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EveR thought about being a case manager?

We are looking to recruit a dependable, compassionate, justice-seeker to join our team as a Case Manager, and help support children and families experiencing foster care on the Olympic Peninsula.

One full-time position will serve Clallam County, and will be a lot of fun, and work of the best kind. 

Sound like you? Perfect. Keep reading….

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Olympic Angels is an inspired and impatient nonprofit that seeks to change the way children, youth, and families experience the foster care system. We believe that if we can get every child, youth, and family in the foster care system on the Olympic Peninsula in our programs, we have a great chance of changing the world we live in.

Our fast-growing organization has a start-up mentality, but also a level of professionalism and drive that is not found in most nonprofits. There is a LOT of opportunity within our organization and we are looking for a creative, innovative self-starter who exudes these five core competencies: Professionalism, Passion, Initiative, Adaptability, and Positivity.

At the core, we believe the solution to foster care is engaging the whole community, weaving the threads and tying the knots that can catch and hold all children. The model is simple - develop and empower teams of volunteers to provide holistic support to families and mentorship to teens. Our programs are ultimately driven by the healing power of consistent healthy relationships.

GENERAL OVERVIEW:
The main role of a case manager involves matching volunteers with youth in foster care and their families. This involves conducting a needs assessment to establish baseline needs, training volunteers, and monitoring the ongoing progress of each Olympic Angels match.

Case Managers are pivotal to achieving our mission and act as the backbone of the organization. They are boots on the ground essential workers who show up to serve children from hard places and the people who care for them. They are experts in the subtle art of matchmaking. They are deeply informed about trauma, resources, and the fabric of our individual Peninsula communities. 

They are the ones who recruit, train, vet, and match our volunteers with kids and families most in need. Case Managers regularly communicate with several dozen volunteers, checking in on them and the families they support - their needs, heartaches, and wins.

The Clallam Case Manager will be starting very fresh, making connections and partnerships to lay the foundation for future case work. You must love a challenge, working collaboratively and be able to manage time and energy well. 

​MAJOR DUTIES:

• Engage in discussions with families and volunteers around sensitive topics including child abuse, neglect, trauma,  mental health, poverty, substance abuse, Trust-Based Relational Intervention (TBRI), rehabilitation, social adjustment, therapeutic needs, child demographics, case trajectory, family preservation and child relational concerns. Utilize these discussions to advocate and make decisions for the best interest of the child, family, and/or volunteer 
• Lead on recruiting new volunteers. Speak about programs during networking and/or presentations for volunteer recruitment, and provide outreach to partner groups and organizations
• Facilitate strengths assessment/initial meetup between foster family/youth and  volunteer/mentor and conduct training for volunteer groups/mentors. These may be held in evenings or weekends due to the volunteer/foster family availability
• Respond to all volunteer interest from website/direct email within one working day 
• Build and maintain partnerships with local child placement agencies and other child  welfare organizations
• Interview volunteers to find the best match among waitlisted families
• Gather foster family referrals and/or foster youth information including their background  information, needs, and child information to determine the best volunteer match 
• Ensure volunteers complete all on-board requirements. 
• Serve as liaison between  volunteer, foster family, and placement agency
• Maintain case history records and prepare impact reports from testimonies of foster  families, youth, and children served through programs. 
• Conduct ongoing monitoring of volunteer contact and tracking of relational outcomes for  children/youth 
• Resolve issues related to cases and requests to change volunteer matching arrangements
• Create and send monthly tracking forms and newsletters with updates to volunteers
• Identify and collaborate with other local partners to provide resources to families and youth referred to Olympic Angels
• Occasionally attend and serve at events including fundraising, community awareness  initiatives, events for families, youth, and children which often occur over weekends or  evenings
• Supervise and mentor any case management intern(s)

KNOWLEDGE, SKILLS, and ABILITIES REQUIRED:

• A qualified candidate will be a highly skilled communicator with strong interpersonal skills and abilities to quickly curate trust-based connections (including foster families, foster youth,  volunteers, mentors, corporate partners, and other Olympic Angels supporters). This person will possess knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and psychological needs.
• ​Olympic Angels is a secular organization and accepts all people as they are. Case managers should demonstrate a spirit of inclusivity and acceptance of people from all backgrounds and walks of life.
• A qualified candidate will be a self-starter who can work independently and manage multiple tasks simultaneously.
• ​A qualified candidate will have the ability to be teachable in the different skills the job requires. 

WORK CONTEXT:

• Case managers will manage 21-35 matched cases when operating at full time capacity. This position requires a mixture of desk work, case work in the field, traveling to agency and partner locations, trainings, and outreach events. There will also be co-working in an office setting. New hires will complete a training and on-boarding process with National Angels. Case managers will be required to attend certain events, including fundraising, community awareness initiatives, events for families, youth, and children, trainings and strengths assessments.

 ​REQUIRED:

• Personal vehicle, valid driver license, insurance
• Ability to pass State and Federal background checks

 
PROGRAMS USED ON THE JOB:

• Google Mail
• Google Drive
• ​Basic Google Applications (Docs, Sheets,)
• Apricot 360 (Case Management Software) Training required
• ​Zoom
• Slack
• ​Mailchimp
• Canva

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​ WAGES and BENEFITS:

• Job Type: Full-time
• Wage: $25/hour ($52,000 annually) 
• Health Care Stipend: $800 per month
• Paid Time Off: (8 for Full Time)  
• 15 paid Vacation Days (3 weeks) 
• 12 paid Sick Days
• 11 paid Holidays per year
• Training/Education Stipend: After 6 months, Olympic Angels will provide an annual stipend of $500 for elective continuing education and professional development activities.
• $50 stipend for the use of a computer and a mobile phone for business purposes while you are employed by Olympic Angels.
• Pre-approved mileage and expense reimbursement

Interested candidates are invited to send a proposal articulating how your skills and abilities intersect with Olympic Angel’s need, along with your resume, to info@olympicangels.org. We particularly welcome proposals from candidates who reflect the populations we serve. This position will remain open until filled. 

For questions or more information contact: Michael D’Alessandro, Executive Director michael@olympicangels.org or go to our website: olympicangels.org

Olympic Angels does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, contractors, vendors, and clients.